Privacy Policies

Privacy Policy

Last Updated: July 2026

At VENI Football, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how VENI Football collects, uses, stores, and protects personal information when you visit our website, place an order, contact our support team, or interact with our services.

This policy applies to customers worldwide, including customers located in the European Economic Area (EEA) and Brazil.

1. Company Information

The entity responsible for processing personal information is:

VENI FUTEBOL LTDA
Trade Name: VENI Futebol

CNPJ: 54.528.692/0001-74

Registered Address:

Av. das Bandeiras, 1845, DT-29
Jardim Jockey Club
Campo Grande - MS
Brazil
CEP: 79080-001

Email: contact@venifootball.com

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information Provided by Customers

When placing an order or contacting us, we may collect:

  • Full name;
  • Email address;
  • Phone number;
  • Shipping and billing address;
  • Order details;
  • Payment confirmation information;
  • Communication history with our support team.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address;
  • Browser information;
  • Device information;
  • Operating system;
  • Website interaction data;
  • Pages visited;
  • Cookies and similar technologies.

This information helps us improve website performance, security, and customer experience.

3. How We Use Your Information

VENI Football uses personal information for the following purposes:

Order Processing

We use your information to:

  • Process and confirm purchases;
  • Prepare and ship orders;
  • Provide order updates;
  • Handle returns, exchanges, and refunds.

Customer Support

We use your information to:

  • Respond to questions;
  • Provide assistance regarding orders;
  • Resolve issues and requests.

Website Improvement

We may use collected information to:

  • Improve website functionality;
  • Analyze customer preferences;
  • Optimize user experience.

Marketing Communications

With your consent where required by law, we may use your information to send:

  • Promotional emails;
  • Product updates;
  • Special offers;
  • Marketing communications.

You may unsubscribe from marketing communications at any time.

4. Legal Basis for Processing Personal Data

European Customers (GDPR)

For customers located in the European Economic Area, VENI Football processes personal data based on:

  • Performance of a contract (processing and delivering orders);
  • Compliance with legal obligations;
  • Legitimate interests, such as improving services and preventing fraud;
  • Consent, when required for marketing activities.

Brazilian Customers (LGPD)

For customers in Brazil, personal data processing may occur based on:

  • Execution of contracts;
  • Compliance with legal obligations;
  • Legitimate interest;
  • Consent of the data subject.

5. Payment Information

Payments are processed through secure third-party payment providers.

VENI Football does not store complete credit card numbers or sensitive payment information.

Payment providers process transactions according to their own privacy policies and security standards.

6. Sharing of Personal Information

VENI Football may share personal information only when necessary to provide our services.

Information may be shared with:

Logistics Partners

To deliver orders, we may share:

  • Customer name;
  • Delivery address;
  • Contact information.

Payment Providers

To process payments securely, information may be shared with authorized payment processors.

Service Providers

We may use third-party providers for:

  • Website hosting;
  • Customer support;
  • Marketing tools;
  • Analytics;
  • Fraud prevention.

These providers are authorized to process information only for the purposes required to provide their services.

7. International Data Transfers

As VENI Football operates internationally, personal information may be processed or transferred between different countries through trusted service providers involved in payment processing, logistics, website operation, and customer support.

When transferring personal data internationally, VENI Football takes reasonable measures to ensure appropriate protection and security standards.

8. Cookies Policy

VENI Football uses cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies may be used for:

Essential Cookies

Necessary for website operation, including:

  • Shopping cart functionality;
  • Checkout process;
  • Account management.

Analytics Cookies

Used to understand how visitors interact with our website and improve performance.

Marketing Cookies

Used to provide relevant advertisements and measure marketing campaign performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

9. Data Security

VENI Football applies reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access;
  • Loss;
  • Misuse;
  • Alteration;
  • Disclosure.

Although we take security measures seriously, no online transmission or storage method can be guaranteed to be completely secure.

10. Data Retention

VENI Football keeps personal information only for as long as necessary for:

  • Processing orders;
  • Providing customer support;
  • Meeting legal obligations;
  • Resolving disputes;
  • Maintaining business records.

After this period, information may be securely deleted or anonymized.

11. Your Privacy Rights

Depending on applicable laws, you may have rights including:

  • Accessing your personal information;
  • Requesting correction of inaccurate data;
  • Requesting deletion of personal information;
  • Restricting certain processing activities;
  • Objecting to certain uses of your information;
  • Withdrawing consent where processing is based on consent.

To exercise your rights, contact us using the information below.

12. Children's Privacy

VENI Football does not intentionally collect personal information from children without appropriate authorization.

Customers must provide accurate information and comply with applicable age requirements when making purchases.

13. Third-Party Links

Our website may contain links to third-party websites or services.

VENI Football is not responsible for the privacy practices, content, or security policies of external websites.

We recommend reviewing the privacy policies of third-party services before providing personal information.

14. Changes to This Privacy Policy

VENI Football may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

The updated version will always be published on this page with the corresponding revision date.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

VENI FUTEBOL LTDA
Email: contact@venifootball.com

Address:

Av. das Bandeiras, 1845, DT-29
Jardim Jockey Club
Campo Grande - MS
Brazil

VENI Football is committed to protecting your privacy and providing a transparent and secure shopping experience.